HARVEY NICHOLS Hong Kong is an upscale luxury fashion destination where our concept of leading trends, unparalleled and exclusive selection of international brands has made us the leader and the place to be for all fashion lovers in Hong Kong.
At HARVEY NICHOLS we are proud to say that our success is the result of the valuable contribution of all our employees, through their attitude, skills, knowledge and expertise. We rely on a high level of personal and professional standards to deliver the quality of service that our customers expect and to maintain the excellent reputation of our brand.
In return, we aim to provide employees with a positive, energetic and supportive working environment, in line with our ‘Excellent Customer Service’ philosophy and ways of working.
Job Responsibilities:
Manage sales and achieve sales targets; review the sales performance regularly and set KPIs for team members;
To communicate with respective counter personnel to ensure accurate inventory forecasts - clear understanding of fast-moving items or otherwise seek for appropriate remedial plans.
Provide assistance and coordination when required for counters move-in and move-out, maintenance and renovation;
Keeping abreast of the latest beauty market trends and competitors’ information, make proposals from time to time for improving business performance.
Study and make suggestions on improvements to internal work systems and efficiency (work reports, procedures, etc.); conduct sales and business analysis on existing business and may assist in budgeting;
Closely communicate with internal departments to ensure good working relationships, effective marketing and promotional support are in place;
Be responsible for staff management and take appropriate actions to ensure sales targets are achieved.
Candidates with more experience will be considered as Assistant Sales and Operations Manager/ Sales and Operations Manager.
Requirements:
Minimum 5 years of experience in store operations and retail management in Beauty industry;
Strong leadership, good interpersonal skills, ability to communicate effectively at all levels;
Strong mindset in good customer service and problem solving, being positive and results oriented;
Fluency in English, Mandarin and Cantonese;
Good computer skills;
We offer excellent remuneration package to the successful candidate. Interested parties, please apply with a detailed resume, stating current and expected salaries and date available
by email to: c a r e e r s - h a r v e y n i c h o l s . c o m . h k or click " APPLY NOW ".
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.
Full-time,Permanent