全职 Patient Service Associate (Specialist Outpatient Clinics) 工作, 薪水, Tan Tock Seng Hospital 公司招聘中 - Ricebowl

Patient Service Associate (Specialist Outpatient Clinc)

Responsibilities

As a Patient Service Associate, you will play an important role in delivering excellent frontline service and ensuring a positive patient experience. Your responsibilities include:

• Providing professional, compassionate, and patient-centred service to patients and caregivers
• Registering patients for their visits and managing appointment scheduling
• Processing payments and assisting with financial counselling matters
• Maintaining and administering patients' medical records accurately and confidentially
• Supporting doctors during patient consultations and medical reviews
• Handling administrative and operational duties to ensure smooth clinic operations
  
  

Requirements

• Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC in Business Studies/ NITEC in Service Skills
• Able to multi-task and work in a fast-paced and dynamic environment
• A team player with good interpersonal communication skills
• Experience in frontline customer service is preferred
• Proficiency in computer application