全职 Field Verification Officer (Based in Singapore) 工作, 薪水, Helios Systems Asia 公司招聘中 - Ricebowl

Field Verification Officer

Employment Type: Full-Time

Experience: 1–4 Years

Location: Singapore

About the Role

We are looking for a Field Verification Officer to support our verification operations in Singapore. The role involves conducting field visits and phone-based checks to verify residential addresses, employment details, education, and supporting documents.

The ideal candidate should be comfortable travelling across Singapore, interacting professionally with individuals and companies, and accurately recording verification findings.

Key Responsibilities

• Conduct field visits to residential and business addresses for address verification.
• Verify employment details by visiting company offices or workplaces when required.
• Conduct education and document verification activities.
• Perform phone-based verification checks with relevant individuals or organizations.
• Collect accurate information and identify discrepancies during verification.
• Capture required photographs and field evidence using mobile applications.
• Update verification results and case details accurately in the system.
• Prepare and submit clear and accurate verification reports within required timelines.
• Escalate incorrect, incomplete, suspicious, or unclear information to the Operations Team.
• Maintain strict confidentiality and data privacy when handling personal and employment information.
• Follow established verification procedures and operational guidelines.
• Manage assigned cases independently and complete verification activities within agreed timelines.

Requirements

• 1–4 years of relevant experience in Field Verification, Background Screening, Banking, Telecom, Collections, Field Sales, Investigation, Customer Verification, or other field-based roles.
• Diploma or Degree from a recognized institution.
• Comfortable travelling to different locations across Singapore for field visits.
• Valid Singapore driving licence and own vehicle are preferred.
• Comfortable using smartphones, mobile applications, and online reporting systems.
• Good communication and interpersonal skills.
• Able to communicate effectively in English.
• Knowledge of other local languages is an advantage.
• Able to work independently with minimal supervision.

Key Skills

• Honest, reliable, and responsible approach to work.
• Strong attention to detail and accuracy.
• Good time management and organizational skills.
• Strong communication and interpersonal skills.
• Good reporting and documentation skills.
• Ability to identify discrepancies and escalate issues appropriately.
• Ability to work independently in a field environment.
• Comfortable using mobile technology and digital reporting tools.
• Professional and respectful approach when conducting verification checks.

Preferred Experience

Candidates with experience in the following areas will be preferred:

• Field Verification / Background Verification
• Banking
• Telecom
• Collections
• Field Sales
• Investigation
• Customer Verification
• Field Operations