全职 Store Manager 工作, 薪水 up to SGD 4,000, PROSPECT WORKFORCE SOLUTION PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The same can be explained as follows:

• Meeting or exceeding store sales and profit targets.

• Managing all resources within the store to provide customers with a leading shopping experience.

• Driving the proper execution of established policies, procedures, initiatives and directives.

• Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary Sales & Business Acumen

• Take full ownership of the store and its commercial success.

• Manage the controllable operating expenses to keep within the agreed budget.

• Analyze relevant data to probe and challenge the status quo.

• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.

• Drive continuous improvements in the store’s sales, productivity and profitability.

• Ensure the legal and financial integrity of the store.

Customer Service

• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.

• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.

• Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.

• Ensure proper in-store Brand execution according to established standards and directives.

• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.

• Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.

• Direct the shop operation on a daily basis to ensure delivery of commercial targets.

• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.

• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis.

• Ensure cash register transactions are processed quickly and accurately.

• Lead and implement all applicable loss prevention policies and procedures.

• Maintain a safe and productive shopping and working environment.

• Implement seasonal/quarterly merchandise launch and in-store marketing promotion.

• Participate in planning & presenting monthly team meetings.

• Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.

• Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.

• Provide monthly consumer and retail feedback to all retail adidas related teams.

• Ensure offices and stockroom are clean and provide for a good working environment.

• Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

• Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.

• Ensure all HR policies and procedures are adhered to.

• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.

• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.

• Share best practices to drive the collective performance of all district stores.

• Complete all applicable training programs and effectively apply the learning on the job.

• Seek coaching and learning opportunities to continually improve your performance development and increase performance.

• Plan and implement the Recognition Program.

• Ensure staff receive on the job coaching, mentoring & education.

Professional Background

Experience:

• Functional: Minimum 3 years experience in Store Management and in a supervisory role

• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail \

• Exposure: Sports, Fashion

Education:

Degree or Diploma in Retail Management/Marketing

IT:

• Outlook: Advanced

• Word: Advanced

• Excel: Advanced

• PowerPoint: Advanced

Language skills:

• English: Advanced
• Local Language: Fluent

Working Location: Changi Airport, willing to work midnight shifts.