全职 Operation Assistant (Mandarin Speaker) 工作, 薪水 up to MYR 3,500, Pudu Ria Florist Trading WP Kuala Lumpur 公司招聘中 - Ricebowl

PUDU RIA FLORIST brings together high-quality, creative, and share-worthy floral arrangements addressing every occasion.

We are seeking for a committed florist to join our growing business.

If you have an interest and knowledge-base when comes to the handling and structuring of floral arrangements, we want you!

• Good communication skills in English (Mandarin or Bahasa Malaysia is an advantage).

• Customer-oriented, patient, responsible, team work person and well-organized.

• Able to multitask and work efficiently in a fast-paced environment.

• Basic computer skills (WhatsApp, Excel / Google Sheets, social media platforms).

• Experience in customer service or marketing-related roles is an advantage but not mandatory (training will be provided).

• Able to work 6 days per weeks/ PH/ Festive season (OT/allowance)

• Assist in daily customer service operations, including receiving orders and processing orders

• Handle customer inquiries via WhatsApp, phone calls, social media, and other communication channels in a timely and professional manner

• Manage and follow up on customer complaints to ensure satisfactory resolution

• Coordinate with internal teams (marketing, operations, delivery, etc.) to ensure smooth order fulfillment

• Support basic marketing activities, including replying to social media messages and assisting with promotions

• Maintain accurate records of customer inquiries, orders, and feedback

• Perform other ad-hoc tasks assigned by Manager

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Medical Insurance
• Overtime Pay
• Training Provided
• Lunch meal
• Free Parking
• Staff price