Stable organisation with long-term career prospects
About Our Client
Our client operates within the consumer financing space and is focused on maintaining strong portfolio quality through responsible lending, operational excellence and customer-centric recovery practices.
Job Description
Manage delinquent accounts and recovery strategies across various arrears stages
Negotiate repayment plans, settlements and restructuring arrangements
Manage external recovery agents, lawyers and other service providers
Lead and develop a team of collection officers
Monitor portfolio performance and prepare management reports
Ensure all collection and recovery activities comply with relevant regulations and internal policies
The Successful Applicant
At least 5 years of collections or recoveries experience with 2 years of team management experience
Strong negotiation and stakeholder management skills
Comfortable working with data, reporting and collections systems
What's on Offer
Leadership opportunity with an established financial services organisation