- Woodlands North Region (Singapore) Singapore
全职 Senior Service Engineer (Security Systems) 工作, 薪水 up to SGD 4,500, TRINET TECHNOLOGIES PTE LTD North Region (Singapore) 公司招聘中 - Ricebowl
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Job Summary
As a Senior Service Engineer at Trinet Technologies, you will lead technical service operations, advanced Level-2/Level-3 troubleshooting for integrated security systems. You will act as the technical escalation point for site issues, mentor junior technicians, and partner directly with commercial, industrial, and government clients to ensure system reliability and uptime.
What You'll Do
Technical Execution
Lead daily field service operations, rapid fault rectifications, and testing/commissioning across integrated security solutions (CCTV, AI video analytics, biometric access control, VMS networks, visitor management, and alarm systems).
Perform advanced L2/L3 diagnostic, root-cause analysis (RCA), and complex troubleshooting on hardware components, network infrastructure, and software integrations.
Execute system upgrades, firmware patches, and network reconfigurations in line with client operational protocols and manufacturer specifications.
Provide technical guidance, on-site escalation support, and hands-on coaching to Field Service Technicians.
Oversee site execution schedules, work quality, and safety compliance for field teams.
Prepare accurate digital service reports for client debriefs
Serve as the primary technical interface for enterprise clients, addressing escalations calmly, methodically, and with high professional integrity.
What We're Looking For
Minimum 3–5 years of hands-on field experience servicing enterprise-level physical security systems
Solid understanding of TCP/IP networking, VLANs, PoE routing, ONVIF/RTSP streaming, firewall configurations, and Windows/Linux server environments.
Strong troubleshooting and problem-solving skills
Leadership and team supervision experience
Good communication and customer service skills
Ability to work independently and manage multiple tasks
Valid Singapore Class 3 / 3A Driving Licence is highly preferred; Class 2B/2A/2 with own motorcycle is an advantage.
Why Join Us?
Competitive salary package
Career growth opportunities
Training and professional development
Supportive and dynamic work environment
Exposure to advanced security technologies and projects
Apply Now
If you are passionate about security technology and enjoy leading technical teams, we'd love to hear from you.
Join Trinet Technologies and be part of a company trusted for over 25 years in delivering reliable security solutions.
TRINET TECHNOLOGIES PTE LTD
With more than 25 years of experience and proven track record in providing turnkey projects and solutions for security technology products, TRINET offers a total integrated solutions for all types of security technology products and services.
As a Senior Service Engineer at Trinet Technologies, you will lead technical service operations, advanced Level-2/Level-3 troubleshooting for integrated security systems. You will act as the technical escalation point for site issues, mentor junior technicians, and partner directly with commercial, industrial, and government clients to ensure system reliability and uptime.
What You'll Do
Technical Execution
Lead daily field service operations, rapid fault rectifications, and testing/commissioning across integrated security solutions (CCTV, AI video analytics, biometric access control, VMS networks, visitor management, and alarm systems).
Perform advanced L2/L3 diagnostic, root-cause analysis (RCA), and complex troubleshooting on hardware components, network infrastructure, and software integrations.
Execute system upgrades, firmware patches, and network reconfigurations in line with client operational protocols and manufacturer specifications.
Provide technical guidance, on-site escalation support, and hands-on coaching to Field Service Technicians.
Oversee site execution schedules, work quality, and safety compliance for field teams.
Prepare accurate digital service reports for client debriefs
Serve as the primary technical interface for enterprise clients, addressing escalations calmly, methodically, and with high professional integrity.
What We're Looking For
Minimum 3–5 years of hands-on field experience servicing enterprise-level physical security systems
Solid understanding of TCP/IP networking, VLANs, PoE routing, ONVIF/RTSP streaming, firewall configurations, and Windows/Linux server environments.
Strong troubleshooting and problem-solving skills
Leadership and team supervision experience
Good communication and customer service skills
Ability to work independently and manage multiple tasks
Valid Singapore Class 3 / 3A Driving Licence is highly preferred; Class 2B/2A/2 with own motorcycle is an advantage.
Why Join Us?
Competitive salary package
Career growth opportunities
Training and professional development
Supportive and dynamic work environment
Exposure to advanced security technologies and projects
Apply Now
If you are passionate about security technology and enjoy leading technical teams, we'd love to hear from you.
Join Trinet Technologies and be part of a company trusted for over 25 years in delivering reliable security solutions.
TRINET TECHNOLOGIES PTE LTD
With more than 25 years of experience and proven track record in providing turnkey projects and solutions for security technology products, TRINET offers a total integrated solutions for all types of security technology products and services.
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