Responsibilities
Ensure all work is performed in accordance with safety regulations and company policies.
Lead / Attends to commissioning of System Project at customer site.
Provides technical assistance on factory test of special projects.
Investigates root causes of engine failures and recommend solution.
Provides after sales technical support and site service to distributors and dealers in a timely manner
Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance.
Create and maintain detailed service reports, logs, and other documentation related to field service activities.
Maintain a deep understanding of company products, services, and related technologies.
Provide guidance and training to junior field service engineers and other technical personnel.
Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
Evaluates distributors and dealers’ technical capability.
Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders.
Drive process improvement and contribute to the development of better service procedures.
Performs any other service and training duties as and when assigned
Qualifications / Requirements
Diploma/degree in Mechanical Engineering with at least 10 years of relevant experience
Willing to travel in the Asia Pacific and Southeast Asia Region
Possesses strong presentation skills, strong verbal and written communication skills
Possesses strong customer service orientation, enthusiasm for power generation products
If interested, please submit your application to ************* with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838
JDA WMS is a global leader in the world of recruitment and matching systems. Leveraging cutting-edge technologies, we bridge the gap between candidates' aspirations and organizations' needs. Our unparalleled expertise lies in delivering bespoke solutions, ensuring impeccable candidate job alignment.
With a strong emphasis on diversity, quality, and innovation, JDA WMS stands at the forefront of transforming recruitment landscapes worldwide, making every match count.
Website: *************
Phone: +************* 6568
If interested, please submit your application to ************* with your expected salary and resume.