3 ANG MO KIO STREET 62 Central Region (Singapore) Singapore
职位描述
岗位职责
Job Responsibilities:
Support the day-to-day operations of the migrant worker dormitory and ensure the site remains safe, secure, clean and operational.
Conduct routine site patrols and inspections of resident rooms, common areas, facilities and other operational areas.
Support resident check-in/check-out, room and bed movements and maintain accurate resident records.
Attend to residents' enquiries, feedback and complaints, and escalate matters where necessary.
Monitor and enforce dormitory house rules, safety requirements and site procedures.
Monitor security and access control for residents, visitors, contractors, vehicles and deliveries.
Identify and report maintenance defects, safety hazards, cleanliness issues and other operational abnormalities, and follow up on rectification works.
Coordinate with security, housekeeping, maintenance personnel, contractors and other service providers on daily operational matters.
Conduct checks on housekeeping, sanitation, waste management, pest control and general environmental cleanliness
Respond to incidents and emergencies in accordance with the site's Emergency Response Plan (ERP)and established procedures.
Maintain accurate shift logs, inspection records, incident reports, checklists and other operational documentation.
Ensure proper shift handover and follow up on outstanding operational matters.
Support regulatory inspections, audits, emergency drills and other site activities as required.
Perform other reasonable operational duties assigned by the OIC or Management.
Requirements:
Minimum NITEC/Higher NITEC, Diploma or equivalent qualification
Spoken Mandarin is required for this role, as a significant number of the dormitory’s residents communicate primarily in Mandarin, and the role involves daily check-ins, enquiries, complaints and emergency communication with them
Experience in dormitory operations, accommodation, facilities management, security, estate operations or other 24/7 operational environments would be advantageous
Able to work independently and as part of an operations team
Good communication and interpersonal skills, with the ability to interact with residents from different backgrounds
Able to handle operational issues and emergencies calmly and escalate matters appropriately
Basic computer literacy and ability to prepare operational records and reports
CERT, First Aid, fire-safety, WSH or other relevant emergency-response training would be advantageous