jobs in ROSE ITEM HOUSE

全职 CUSTOMER SERVICE OFFICER 工作, 薪水 up to SGD 6,100, ROSE ITEM HOUSE North Region (Singapore) 公司招聘中 - Ricebowl

CUSTOMER SERVICE OFFICER

ROSE ITEM HOUSE

Yishun, North Region (Singapore)

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工作地点

  • Yishun North Region (Singapore) Singapore

职位描述

岗位职责

Provide professional and friendly customer service through in-store, phone, and online channels.

Assist customers with product information, orders, payments, and general inquiries.

Handle customer complaints, feedback, exchanges, and returns in a professional manner.

Resolve customer issues promptly while maintaining a positive customer experience.

Follow up with customers to ensure satisfaction and address any outstanding concerns.

Maintain accurate customer information and update records when necessary.

Coordinate with sales, warehouse, and other departments to resolve customer-related issues.

Support customer orders, deliveries, and after-sales service processes.

Monitor customer feedback and identify opportunities to improve service quality.

Maintain a high standard of communication and ensure compliance with company policies and procedures.

重要安全守则

申请工作时,切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容,请举报此招聘广告。

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