全职 SALES AND CUSTOMER SERVICE EXECUTIVE 工作, 薪水 up to SGD 4,500, R.A.K. MATERIALS CONSULTANTS PTE LTD Southwest (Singapore) 公司招聘中 - Ricebowl

Company Overview

RAK, acquired by Asia Labs in 2018, is a leading independent testing and inspection provider in Singapore since 1983. It supports customers across Southeast Asia with high-quality, timely, and competitively priced laboratory and structural investigation services.

Job Summary

Drive business growth by managing customer relationships, negotiating projects, and expanding market share while supporting marketing activities and ensuring contract compliance in a technical testing environment.

Responsibilities

Manage and update the customer database to build and maintain new customer relationships

Identify and implement new business initiatives to drive growth

Lead project negotiations and ensure timely follow-up to secure agreements

Review company contracts and tenders to ensure accuracy and compliance

Generate accurate quotations and tender pricing to support sales efforts

Develop strategies to expand local market share and achieve sales targets

Plan and execute marketing activities aligned with sales objectives

Present innovative business approaches to potential customers to generate interest

Conduct regular reviews of marketing plans to optimize effectiveness

Collect and analyze customer feedback annually to inform service improvements

Apply technical knowledge in water, soil, and food testing to support customer needs

Collect and register samples accurately, manage customer communications including late payment follow-ups, visits, and cold calling

Demonstrate a positive, proactive attitude and serve as a role model within the team

Maintain high standards of integrity and discipline in all work activities

Report progress and issues directly to the Manager, Customer Service

Required competencies and certifications

Possession of a valid Class 3 driving license

INTRODUCTION

First independent company in Singapore since 1983 to provide laboratory testing and structural investigation. RAK was acquired by Asia Labs in July 2018. Asia Labs a Trusted Testing Partner was established by Singaporean investors who execute Buy-Grow as a key tool-kit for its growth strategy in Asia.

AIMS

To be the major testing and inspection provider in South East Asia which support its customers through a strong regional network, by bringing new services and delivering high quality services, on time and at competitive prices