全职 Technical Account Manager 工作, 薪水, Kometsoft (M) Sdn. Bhd. Federal Territory 公司招聘中 - Ricebowl

Company Description Kometsoft (M) Sdn. Bhd. specializes in enterprise application development for web, mobile, cloud services and AI/ML solutions. Since 2003, the company has focused on delivering high-quality projects while continuously innovating and improving its services.

Role Description The Technical Account Manager is a full-time, on-site role based in Putrajaya. This role is responsible for managing customer relationships, serving as the primary technical point of contact, and ensuring successful adoption of Kometsoft’s enterprise solutions. Day-to-day tasks include understanding client requirements, coordinating with internal technical teams, and overseeing project delivery to meet agreed timelines and quality standards. The Technical Account Manager will troubleshoot issues, provide guidance on best practices, support pre- and post-sales activities, and prepare regular status reports and presentations for stakeholders.

Qualifications

• Strong account management skills, with the ability to build and maintain long-term customer relationships.
• Technical support and troubleshooting capabilities to address customer issues and coordinate resolutions with engineering teams.
• Sales and customer engagement skills to support solution proposals, demonstrations, and upsell or cross-sell.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders.
• Experience working on cloud-based enterprise applications; exposure to AWS or similar cloud platforms is an advantage.
• Ability to work collaboratively in cross-functional teams and manage multiple customer accounts concurrently.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.