全职 Livestream Ops Administrator 工作, 薪水 up to SGD 1,800, TITAN DIGITAL MEDIA PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

Titan Digital Media is looking for a proactive and adaptable Livestream Operations Administrator. You will be the backbone of our live commerce team, ensuring our e-commerce platforms run smoothly, orders are fulfilled accurately, and our livestreams are executed flawlessly from behind the scenes.

Key Responsibilities

Livestream Management:
Prepare product listings, manage backend streaming software (TikTok Live, Meta Business, Shopee), and multitask during live broadcasts (monitoring chat, troubleshooting tech issues, and assisting the host(s)).

E-Commerce & Fulfillment:
Manage day-to-day e-commerce operations, oversee end-to-end order processing, and coordinate with warehouse partners to ensure timely delivery.

Customer Experience:
Provide exceptional customer support by promptly handling inquiries, resolving issues, and managing returns/refunds in line with company policies.

Requirements

Experience:
at least 1 year of proven experience in livestream management, e-commerce, or customer service & no prior experience welcome.

Technical Proficiency:
Strong familiarity with platforms like TikTok Live, Shopee Live and Facebook Live, as well as basic knowledge of A/V equipment (cameras, mics, lighting).

Communication:
Highly proficient in both English and Mandarin (verbal and written) to effectively moderate live chats and interact with a diverse audience.

Attributes:
A fast thinker who thrives in a high-pressure, fast-paced environment. You must be able to work independently, manage multiple tasks simultaneously, and adapt quickly to unexpected technical or viewer issues during a live set.

EMPOWERING THE NEXT GENERATION OF CREATORS

With the aim to

edutain

and

value-add

to our audiences, Titan Creator’s Network strives to be the Regional Leading Multi-Channel network of entertainment creators through our

19+ Owned YouTube Channels

and

22+ Creator Channels.

We specialize in creating

long-form

and

timeless content

that would be watched for years, across various categories.