Role summary
Provide professional body massage and wellness treatments in a clean, comfortable setting. Assess each client’s needs, adapt the treatment within your training, and deliver attentive service throughout the visit.
Key responsibilities
- Consult clients on their preferences, areas of discomfort and relevant health considerations before treatment.
- Perform the massage treatments offered by the outlet according to its protocols and the therapist’s training.
- Adjust pressure and technique based on client feedback, and maintain appropriate draping, privacy and professional boundaries.
- Explain the treatment, check on the client’s comfort and provide suitable aftercare advice.
- Prepare and sanitise treatment rooms, beds, equipment and supplies between appointments.
- Maintain accurate treatment notes and promptly report adverse reactions or client concerns.
- Recommend suitable follow-up treatments or packages without pressuring clients.
- Support appointment flow, stock checks and other reasonable outlet duties.
Requirements
- Relevant massage training or certification, with practical experience preferred.
- Good knowledge of hygiene, client care and safe massage practices.
- Able to communicate clearly with clients and work a roster that may include weekends and public holidays.
- Professional, reliable and comfortable performing a physically active role.