全职 Center Operation (Customer Service) - Executive-Sr. Executive 工作, 薪水 up to MYR 5,000, DAEKYO MALAYSIA SDN BHD Federal Territory 公司招聘中 - Ricebowl

Responsibilities:

• Overseeing Eye Level centers and providing continuous support in developing the centers individually.
• Closely monitor and make routine visits to centers to ensure the franchisees are in compliance with the policies and standards being set by Daekyo Malaysia Sdn Bhd.
• Routine center visits are necessary in order to understand each center’s situation and provide consultation through discussion based on the individual center's development plan.
• Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
• Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
• Direct report to FC Manager.

Common Characteristics:

• Energetic, initiative and proactive
• Positive, self-motivated, with team spirit and a sense of responsibility
• Genuine interest in education, love of children, dynamic and seeking for continuous improvement
• Proficient in both spoken and written English
• Computer literate & familiar with Word, PowerPoint and Excel

Requirements:

• Adv Diploma/ Degree holder and preferably major in Business Administration/ Marketing or equivalent
• With a minimum of 2 years of working experience
• Knowledge in franchising or customer service is preferred
• Possess strong business acumen and interest in education development
• Strong communication, presentation and interpersonal skills
• Able to work independently and under pressure
• Service-orientated, outgoing and willing to take up challenges
• Mature, good at problem-solving with strong sense of customer service

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Company car
• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person