全职 【POPEYES】 GUEST EXPERIENCE MANAGER ( F-B SERVICE EXECUTIVE) 6DAY | 8HOUR SHIFT $2,600 工作, 薪水 up to SGD 2,600, POPEYES FAMOUS LOUISIANA CHICKEN Central Region (Singapore) 公司招聘中 - Ricebowl

GUEST EXPERIENCE MANAGER (SERVICE ROLE)

28 Stores Islandwide – Apply Now!

Jurong Point Urgent Hiring!!
Woodland MRT Urgent Hiring!!

Responsibilities

MUST HAVE 1–2 YEARS OF SERVICE INDUSTRY EXPERIENCE

Welcome guests warmly and provide excellent customer service.
Engage customers and create a friendly, memorable experience.
Assist with POS orders and SOK (Self-Order Kiosk).
Recommend menu items, promotions, and add-ons to support sales.
Upsell naturally and professionally without pressure.
Distribute promotional flyers and support promotional activities.
Encourage genuine customer feedback and conduct PLK surveys professionally.
Maintain a clean, comfortable, and welcoming dining environment.
Proactively assist customers and handle enquiries professionally.
Manage customer complaints calmly and escalate serious issues when required.
Support queues and customer flow during peak periods.
Assist with cashiering, order release, and customer enquiries.
Check orders carefully before handing them to guests or delivery riders.
Communicate effectively with guests, delivery riders, and team members.
Work closely with the kitchen and operations team to ensure smooth service.
Identify opportunities to improve sales while maintaining excellent service.
Lead by example in service attitude, grooming, communication, and teamwork.
Maintain a positive, energetic, and professional attitude throughout the shift.

Pre-Requisites

MUST HAVE 1–2 YEARS OF SERVICE INDUSTRY EXPERIENCE
Pleasant and friendly personality
Proactive and willing to learn
Good communication skills
Able to work under pressure and in a fast-paced environment
Strong customer service mindset

Working Hours & Salary

6 Days | 8 Hours per Shift
$2,600 per month