- Hong Kong Hong Kong
工作地点
职位描述
岗位职责
Portier Development Company Limited
About the role
As an Assistant Manager, you will assist with the restaurant's daily operations, lead and train staff, manage inventory and budgets, and ensure customer satisfaction.
Key responsibilities
Assist the Restaurant Manager with all aspects of the restaurant's operations
Train and mentor new staff members and provide ongoing coaching and support
Maintain high levels of customer satisfaction by ensuring prompt and efficient service
Manage inventory levels and order supplies as needed
Monitor budget and financial performance by analyzing sales data and making recommendations for improvement
Ensure compliance with health and safety regulations, and maintain a clean and sanitary work environment
Handle customer issues and complaints in a professional and timely manner
Attend meetings with the management team to discuss operational issues and propose solutions
Evaluate employee performance, provide feedback and conduct relevant training as necessary
Assist with staff scheduling and payroll management
About you
Proven experience working as an Assistant Manager in a restaurant (2-3 years minimum)
Knowledge of restaurant operations and best practices
Excellent communication, leadership and customer service skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Experience working with inventory management software and financial reporting tools
Food safety certification preferred
Availability to work flexible hours including evenings, weekends and holidays
Problem-solving abilities and strong organizational skills
English proficiency required
重要安全守则
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