About the role
We are a leading 3PL logistics service provider seeking an experienced and hands-on Workforce & Talent Development Manager to manage the complete people agenda for our dedicated in-house logistics operation supporting a major MNC semiconductor equipment manufacturer in Penang. This is not a conventional administrative HR role. We need someone who understands operational needs, identifies people-related challenges and takes ownership from problem identification to solution and execution.
Key responsibilities
- Own the full employee lifecycle: onboarding, attendance, performance, discipline, grievances, confirmation, promotion and separation.
- Partner with Operations and customer stakeholders on manpower, employee relations and workforce matters.
- Drive recruitment and workforce planning for operators, executives, supervisors and managerial positions; monitor vacancies, lead time, turnover and manpower fulfilment.
- Ensure HR practices comply with Responsible Business Alliance (RBA) requirements, Malaysian employment requirements, company policies and customer expectations; support audits and corrective actions.
- Develop Training Needs Analysis (TNA), competency matrices and annual training plans; conduct or coordinate onboarding, operational, soft-skills and leadership training.
- Build employee capability in Lean/Continuous Improvement, problem solving, 5S, teamwork, leadership and customer mindset.
- Analyse turnover, absenteeism and employee feedback; develop practical retention, engagement, succession and career-development initiatives.
- Use HR data and KPIs to identify workforce issues, recommend solutions and follow through to closure.
About you
- Bachelor's Degree in HR, Business, Management or related discipline.
- Approximately 7–10 years' HR experience, preferably with managerial responsibility.
- Experience in 3PL, logistics, semiconductor, electronics, manufacturing or MNC operations preferred.
- Good working knowledge and practical exposure to RBA practices.
- Strong knowledge of Malaysian employment practices.
- Proven experience in recruitment, training/talent development and employee retention.
- Able to work independently, manage multiple stakeholders and operate effectively in a fast-paced customer environment.
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Maternity leave
Work Location: In person