全职 Night Club Manager 工作, 薪水 up to SGD 5,000, HANYANE TRADING PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

Lead and coordinate daily restaurant operations to deliver exceptional customer service, optimize staff performance, control costs, and promote the brand locally. Drive operational excellence and ensure compliance with safety and sanitation standards.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth service delivery

Deliver superior service to maximize customer satisfaction and loyalty

Respond efficiently and accurately to customer complaints to resolve issues promptly

Regularly review product quality and research new vendors to maintain high standards

Organize and supervise staff shifts to optimize workforce productivity

Appraise staff performance and provide constructive feedback to enhance team effectiveness

Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels

Ensure compliance with sanitation and safety regulations to uphold health standards

Manage the restaurant’s public image and suggest improvements to enhance reputation

Control operational costs by identifying and implementing waste reduction measures

Create detailed reports on weekly, monthly, and annual revenues and expenses to support financial oversight

Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility

Recommend marketing strategies such as discounts and social media ads to reach a broader audience

Train new and current employees on proper customer service practices to maintain service quality

Implement policies and protocols to sustain efficient future restaurant operations

Preferred competencies and qualifications

Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

Proven customer service experience in a managerial capacity

Familiarity with club management software

Strong leadership, motivational, and people skills

Acute financial management skills

Diploma in Business Administration, hospitality management, or culinary schooling is a plus