- Supervise and lead retail sales associates to achieve sales targets and company objectives.
- Ensure excellent customer service standards and deliver a premium shopping experience.
- Assist customers with product selection, promotions, and after-sales inquiries.
- Monitor daily store operations, including opening and closing procedures.
- Manage staff scheduling, attendance, and performance.
- Train, coach, and motivate team members to improve sales performance and product knowledge.
- Ensure merchandise is displayed attractively and according to company guidelines.
- Monitor inventory levels, stock replenishment, stock transfers, and stock counts.
- Handle customer complaints and resolve issues professionally and promptly.
- Maintain store cleanliness, security, and visual merchandising standards.
- Ensure compliance with company policies, SOPs, and operational procedures.
- Support management in implementing sales and marketing campaigns.
Requirements
- Minimum SPM, Diploma, or equivalent qualification.
- At least 2 years of retail sales experience
- Previous supervisory or team-leading experience is an advantage.
- Strong sales, customer service, and interpersonal skills.
- Good leadership and team management abilities.
- Able to work on weekends, public holidays, and retail shift schedules.
- Positive attitude, well-groomed appearance, and customer-oriented mindset.
Basic Salary + Allowances + Overtime + Commission
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- Are you willing to perform live host?
Work Location: In person