Location: Sunway Medical Centre Penang (SMCP)
Responsibilities:
- Lead and supervise housekeeping staff, particularly foreign workers.
- Ensure daily cleaning operations are carried out according to hospital standards.
- Serve as the first point of contact for client feedback and complaints.
- Prepare monthly reports and assist in updating documents for management review.
- Ensure full compliance with hospital policies, safety regulations, and infection control standards.
- Prepare staff monthly roster and staff daily deployment covering routine and project schedules.
- Conduct routine inspection and highlight to housekeepers on areas that need improvement.
- Conduct joint inspections with customer as per schedule.
- Carry out corrective actions when and where applicable to improve service quality.
- Maintain and update consumables stock level.
- Perform other specialized cleaning duties as required by superior.
Qualifications:
- Able to communicate effectively at all levels.
- Possesses strong drive, enthusiasm, firmness, and self-motivation.
- Proficient in Windows and Microsoft Office applications (Excel, Word).
- Educational background in Healthcare Support Services or Housekeeping Service is an advantage.
- Supervisory experience in healthcare housekeeping operations.
- Strong knowledge of infection control protocols, waste management, and MSQH audit processes.
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Application Question(s):
- Can you start immediately?
- If No, how long is your notice period?
- How much is your expected salary?
- Do you have experience in cleaning services?
Work Location: In person