全职 Applications Manager, Payroll Platforms 工作, 薪水, Hays Federal Territory 公司招聘中 - Ricebowl

Apps Manager

Your new company

An established global organisation is looking for an experienced Application Manager to support the transformation and stabilisation of its client payroll and HR technology landscape.
This is a hands-on role within a high-profile, in-flight transformation programme. You will work across business and technology teams to translate complex requirements into practical solutions, improve operational processes and resolve issues across payroll, HR, workforce management, time and leave, integrations, reporting and related downstream systems.

The environment is fast-moving and evolving, so this position will suit someone who can bring structure to ambiguity, connect fragmented information and take ownership of complex issues through

Your new role

• Own and support business-critical payroll and HR applications across implementation, change, service stability and continuous improvement.
• Gather and define business, operational, technical and integration requirements across payroll, HR, time and attendance, leave and reporting processes.
• Map current and future-state processes, identifying opportunities to simplify workflows, reduce manual effort and strengthen operational controls.
• Investigate complex application and service issues across processes, data, configuration, integrations, vendors and operational teams.
• Maintain clear documentation covering systems, interfaces, requirements, dependencies, risks, controls and operational pain points.
• Support delivery planning, milestone tracking, governance, testing, UAT, defect management, data reconciliation, go-live readiness and hypercare.
• Partner with Commercial, Finance, Tax, Risk, Legal, Compliance, HR, Operations and Technology stakeholders.
• Manage vendor and third-party contributions, ensuring actions remain visible and issues are driven through to closure.
• Communicate delivery progress, risks, dependencies and recommendations clearly to senior stakeholders and platform leadership.
• Support the creation of standard operating procedures, user guidance, training materials and operational-readiness documentation.

What you'll need to succeed

• Approximately 10+ years of experience in application management, business analysis, functional analysis, product analysis or a related enterprise technology role.
• Strong exposure to payroll, HR, employment, workforce management, time and leave, client service or operational platforms.
• Proven experience delivering technology-enabled business change, including requirements gathering, process mapping, testing, implementation and transition into business-as-usual support.
• Good understanding of systems integrations, data flows, reporting, dashboards and upstream and downstream dependencies.
• Experience in process redesign, value-stream mapping, operational improvement or business-process reengineering.
• Strong analytical and problem-solving capability, with the ability to work through incomplete information and identify practical solutions.
• Confidence working with senior, cross-functional and globally distributed stakeholders across APAC, EMEA and the Americas.
• Strong written and verbal English communication skills, including the ability to present complex information clearly.
• Advanced proficiency in Microsoft Excel, PowerPoint, Visio and related productivity tools.
• A university degree in Business, Finance, Technology, Computer Science, Human Resources or a related discipline.

What you need to do now




If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.