全职 Business Operation Team Lead 工作, 薪水 up to MYR 4,000, Xetron Solutions Federal Territory 公司招聘中 - Ricebowl

Responsibilities

• Manage and coordinate the end-to-end Order-to-Cash (OTC) process, from sales order processing through billing and related activities.
• Act as the main point of contact between Sales, Procurement, Customers, Vendors, and other internal stakeholders to ensure smooth order fulfillment.
• Support the Sales team with sales order recognition, order processing, billing, and related administrative activities.
• Monitor order status and ensure deliverables are completed accurately and within the agreed timelines.
• Handle and respond to customer inquiries and operational requests, coordinating with the relevant internal teams when necessary.
• Ensure all business operations and processes comply with the organization's policies, procedures, and guidelines.
• Coordinate with internal and external stakeholders to resolve operational issues and follow up on outstanding matters.
• Prepare regular reports and business operation updates as required by the Business Operations Manager.
• Support the Business Operations Manager with ad-hoc projects and other business assignments as required.
• Maintain proper documentation and records related to sales orders, billing, customers, and operational activities.
• Communicate information clearly to both internal and external stakeholders and support negotiations or issue resolution when required

Communication / Interaction with others internally or externally:

Level of communication can range from information sharing to negotiating, influencing and finally secure contracts.

· Communication and interaction with both internal & external stakeholder of NECoMAL

· External parties: Clients, Vendors, Partners

· Conveying information to internal & external stakeholder

Job Requirements

• Able to make decisions that impact the Sales Department and affiliates, with approximately 30% of decisions handled independently and 70% requiring review or approval from the Superior.
• Demonstrates a moderate level of innovation and initiative.
• Able to contribute to departmental and functional results with a moderate degree of influence.
• Strong communication and interpersonal skills, with the ability to communicate and interact effectively with both internal and external stakeholders.
• Able to convey information clearly to internal and external stakeholders.
• Comfortable communicating with clients, vendors, and business partners.
• Able to communicate at different levels, ranging from information sharing to negotiation, influencing, and securing contracts.
• Based in Malaysia, with travel abroad required for training, congresses, seminars, and meetings.

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Education:

• Bachelor's (Preferred)

Work Location: In person