全职 Parking Supervisor 工作, 薪水 up to MYR 2,500, TMAS SDN BHD Federal Territory 公司招聘中 - Ricebowl

JOB SUMMARY

To supervise and monitor daily parking operations at TBS while leading the operational team, ensuring compliance with company SOPs, safety requirements, service standards, and smooth day-to-day operations.

RESPONSIBILITIES

• Supervise and monitor daily parking operations to ensure smooth, efficient, and orderly operations.
• Lead, guide, and monitor Parking Assistants and other operational staff.
• Ensure staff comply with company SOPs, work schedules, grooming standards, and safety requirements.
• Monitor parking facilities, equipment, and operational conditions and report any issues promptly.
• Handle customer enquiries, complaints, and parking-related operational issues professionally.
• Coordinate with relevant departments to resolve parking-related issues and improve operational efficiency.
• Monitor staff attendance, punctuality, and work performance.
• Prepare daily operational reports and escalate significant operational issues to management.
• Ensure proper cash and transaction handling in accordance with company procedures, where applicable.
• Assist management in implementing operational improvements and maintaining service quality.
• Handle emergency situations and operational issues in a professional and timely manner.
• Perform any other duties and responsibilities assigned by the superior from time to time.

REQUIREMENTS

• Minimum Diploma or Certificate in Business Administration, Business Management, Operations Management, Hospitality Management, Transportation Management, Logistics, Facilities Management, or any related field.
• Minimum 2–3 years of working experience in parking operations, transportation, facilities management, terminal operations, or a related operational field.
• Previous experience in a supervisory or team leader role will be an added advantage.
• Knowledge and understanding of parking management systems, parking operations, and e-hailing systems will be an added advantage.
• Familiarity with parking equipment, access/entry systems, payment or transaction processes, and e-hailing pick-up/drop-off operations will be an advantage.
• Strong leadership, communication, customer service, and problem-solving skills.
• Able to supervise, guide, and manage a team to ensure smooth daily parking operations.
• Able to handle customer complaints, operational issues, and emergency situations professionally.
• Basic knowledge of Microsoft Office applications, particularly Word and Excel.
• Willing to work on shifts, weekends, and public holidays.

Pay: RM2,500.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person