全职 Onsite Technical Support Engineer (Singapore- Based) 工作, 薪水 up to SGD 2,500, Xetron Solutions 公司招聘中 - Ricebowl

Job Summary

We are looking for a motivated and customer-focused Onsite Technical Support Engineer to provide onsite technical assistance and ensure the smooth running of daily IT operations. You will help users resolve technical issues, maintain IT equipment, and support computer systems, software, and network connectivity.

This is a good opportunity for IT professionals looking to develop their technical expertise through hands-on troubleshooting and end-user support.

Key Responsibilities

• Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment.
• Install, configure, maintain, and troubleshoot computer hardware, software, and peripherals.
• Diagnose and resolve technical issues involving Windows operating systems, Microsoft Office, and business applications.
• Assist users with email setup, user accounts, system access, and software configuration.
• Troubleshoot basic network connectivity issues, including Wi-Fi, LAN, routers, and internet connections.
• Perform routine system updates, software patches, and preventive maintenance.
• Maintain IT equipment inventory and ensure proper asset tracking.
• Provide technical guidance to users and deliver friendly, professional IT support.
• Record technical issues, troubleshooting procedures, and resolutions accurately.
• Escalate more complex technical problems to the senior IT team when necessary.
• Assist with other IT-related duties and projects as assigned.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware, software, Windows operating systems, and IT peripherals.
• Understanding of networking fundamentals, including IP addresses, DNS, Wi-Fi, and LAN connectivity.
• 1 years of experience in IT support, desktop support, or a related role is preferred.
• Fresh graduates with relevant technical knowledge are welcome to apply.
• Good troubleshooting, analytical, and problem-solving skills.
• Strong communication and customer service skills.
• Able to work independently and provide onsite support to end users.
• Willing to learn, take initiative, and work collaboratively with the IT team.

Pay: From $2,500.00 per month

Benefits:

• Professional development

Experience:

• IT support: 1 year (Preferred)

Work Location: In person