Working Hours: Monday – Friday, 10:00am – 7:00pm
Key Responsibilities
- Oversee end-to-end daily HR and restaurant operations to maintain seamless, efficient business workflows.
- Lead the full recruitment lifecycle: sourcing, interview coordination, onboarding, and managing employee records, attendance, leave, and all HR administrative matters.
- Conduct structured interviews for front-of-house service, kitchen, operations, and support roles to build high-performing teams.
- Develop, implement, and maintain Standard Operating Procedures (SOPs), operational systems, and workflows to drive consistency and efficiency.
- Ensure full compliance with company policies, SOPs, service standards, and operational guidelines across all teams.
- Manage operational functions including facility maintenance, procurement, inventory coordination, vendor management, and general administrative support.
- Liaise with suppliers and service providers, track deliverables, and resolve operational issues in a timely manner.
- Forecast manpower needs, optimize staff scheduling, and provide operational support to ensure adequate coverage and service quality.
- Maintain accurate, up-to-date HR documentation and operational records in line with company standards.
- Partner with management to identify improvement opportunities, support cost-control initiatives, and boost overall operational efficiency.
- Take ownership of ad-hoc projects and special operational assignments as required.
Requirements
- Minimum 2–3 years of hands-on experience in restaurant operations, hospitality, or F&B environments.
- Solid HR and administrative background, with a strong understanding of F&B manpower needs and workforce dynamics.
- Highly organized, detail-oriented, and process-driven with a systematic approach to tasks.
- Proven strengths in interviewing, talent assessment, and recruitment, with the ability to identify quality F&B talent.
- Self-starter who works independently, takes initiative, and demonstrates strong ownership of responsibilities.
- Effective problem-solver with excellent coordination, time-management, and multitasking abilities.
- Strong verbal and written communication skills, with the ability to build positive working relationships at all levels.
- Thrives in fast-paced settings, able to manage competing priorities and meet deadlines reliably.
- Proficient in Microsoft Office and Google Workspace; familiarity with HR platforms or POS systems is a distinct advantage.
Pay: $3,500.00 - $4,500.00 per month
Work Location: In person