- Singapore
全职 Wafer Fab Customer Technical Support Engineer 工作, 薪水 up to SGD 6,000, JIH SUN EMPLOYMENT AGENCY 公司招聘中 - Ricebowl
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Job Summary
Provide the technical interface for customers through high-level communication, specification support, business development, and advocacy.
Responsibilities
Deliver best-in-class technical support by resolving customer technical issues promptly and accurately
Coordinate with internal teams to fulfill new customer requirements and respond to customer data inquiries efficiently
Establish and maintain communication channels to understand customers’ current and future technical needs
Interpret customer specification requirements to determine optimal qualification and production processes
Collaborate with global teams to develop strategies and Quality Improvement Plans (QIP) that meet customer expectations
Represent the company in customer meetings by preparing and delivering presentations that effectively communicate solutions and follow up on customer concerns
Communicate company improvement projects and process changes to customers and coordinate customer qualification activities
Required competencies and certifications
Bachelor’s or Master’s degree in Science or Engineering
Proactive approach with strong customer focus
Effective verbal and written communication skills in English
Knowledge of database software, spreadsheet and statistical software, and project management techniques
Preferred competencies and qualifications
Technical knowledge in material science
Experience in customer-facing roles
Ability to work collaboratively as a team player while managing multiple tasks with organization, analytical thinking, self-motivation, and flexibility
Other Information
Contact Details: K N Tan (Registration Number: R1768143)
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
Job Reference No: 57AITS51
Jih Sun Employment Agency is specialized in manpower solution. Licenced by Ministry of Manpower (Lic No: 17C8778), we have been progressively advance into manpower solutions for all industries in Singapore.
Provide the technical interface for customers through high-level communication, specification support, business development, and advocacy.
Responsibilities
Deliver best-in-class technical support by resolving customer technical issues promptly and accurately
Coordinate with internal teams to fulfill new customer requirements and respond to customer data inquiries efficiently
Establish and maintain communication channels to understand customers’ current and future technical needs
Interpret customer specification requirements to determine optimal qualification and production processes
Collaborate with global teams to develop strategies and Quality Improvement Plans (QIP) that meet customer expectations
Represent the company in customer meetings by preparing and delivering presentations that effectively communicate solutions and follow up on customer concerns
Communicate company improvement projects and process changes to customers and coordinate customer qualification activities
Required competencies and certifications
Bachelor’s or Master’s degree in Science or Engineering
Proactive approach with strong customer focus
Effective verbal and written communication skills in English
Knowledge of database software, spreadsheet and statistical software, and project management techniques
Preferred competencies and qualifications
Technical knowledge in material science
Experience in customer-facing roles
Ability to work collaboratively as a team player while managing multiple tasks with organization, analytical thinking, self-motivation, and flexibility
Other Information
Contact Details: K N Tan (Registration Number: R1768143)
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
Job Reference No: 57AITS51
Jih Sun Employment Agency is specialized in manpower solution. Licenced by Ministry of Manpower (Lic No: 17C8778), we have been progressively advance into manpower solutions for all industries in Singapore.
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