- Johor Malaysia
工作地点
职位描述
岗位职责
Job Description – Outlet Supervisor / Outlet Manager
Key Responsibilities
1. Daily Opening and Closing Operations
* Ensure staff follow the daily opening and closing schedules.
* Ensure the outlet is ready for business and all closing procedures are completed properly.
2. Staff Scheduling and Management
* Prepare and manage staff work schedules to ensure sufficient manpower for daily operations.
* Monitor staff attendance, punctuality, and work performance.
3. Recruitment and Hiring
* Assist in recruiting and hiring new team members to meet outlet staffing requirements.
4. Staff Training and Development
* Train new team members on daily operations, customer service, product knowledge, and company procedures.
* Ensure all staff understand and follow company standards.
5. Stock Ordering and Inventory Management
* Monitor stock levels and place orders to ensure sufficient inventory.
* Prevent stock shortages, overstocking, and unnecessary wastage.
6. Sales Performance and Target Achievement
* Drive daily sales performance to achieve daily and monthly sales targets.
* Monitor sales results, identify opportunities to increase revenue, and motivate the team to achieve targets.
7. Stock Counting and Control
* Conduct weekly and monthly stock counts.
* Ensure stock records are accurate and investigate any discrepancies.
8. Standard Operating Procedures (SOPs)
* Ensure all staff consistently follow company SOPs in daily operations.
* Monitor compliance with operational standards, cleanliness, and service quality.
9. Overall Outlet Performance
* Ensure smooth daily operations, maintain high customer service standards, and support the outlet in achieving its sales and operational goals.
Pay: RM2,200.00 - RM2,400.00 per month
Benefits:
Work Location: In person
重要安全守则
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