The Role
We are seeking a talented individual who is passionate about using his/her skills in information communication technologies (ICT) to create values for the employer. The individual will be responsible for supporting and enhancing the company’s ERP and internal application systems while driving digitalization, automation, and business process improvement through effective use of technology.
Key Responsibilities
- Provide daily support and troubleshooting for ERP and internal application systems.
- Lead system implementation and enhancement projects to improve business processes and productivity.
- Identify and implement process improvement and automation opportunities using AI, Low-Code/No-Code, and other digital technologies.
- Develop and maintain workflow automation and business applications using tools such as Microsoft Power Automate and Power Apps.
- Manage user accounts, access permissions, system documentation, and related IT administration.
- Coordinate with internal stakeholders and external vendors to ensure successful project delivery.
- Provide guidance, training, and knowledge sharing to users and team members.
- Review and improve IT policies, procedures, and practices.
- Provide timely reports on system status, issues, and project progress to management.
Job Requirements
- Degree/Diploma in Information Technology or equivalent.
- At least 6 years of experience managing ERP system operations (Supply Chain Management, Inventory, Logistic) and leading system implementation projects (SAP, Oracle, MS Dynamics, or similar).
- Hands-on experience in developing Business intelligence Systems (Power BI, Domo, Tableau or similar).
- Hands-on experience in developing workflow automation and business applications using Low-Code/No-Code platforms (Microsoft Power Automate, Power Apps, or similar).
- Hands-on experience in using AI tools (e.g., Microsoft Copilot, ChatGPT, or similar) to improve productivity, business processes, or data analysis.
- Strong analytical and troubleshooting skills in resolving technical and operational issues.
- Possess strong interpersonal communication skills and ability to work independently.
Preferrd Competencies
- IT technical skills
- Communication skills
- Critical thinking and problem-solving skills
- Digital innovation and process improvement
- Self-learning and adaptability
We regret that only shortlisted candidates will be contacted.