全职 Human Ressources Industrial Relations 工作, 薪水, Xionex Federal Territory 公司招聘中 - Ricebowl

Company Description Xionex supports banks, insurers, and enterprises in optimizing operations through governed AI, vertical AI agents, and deep domain expertise. The company focuses on reducing costs, accelerating back-office processes, and enhancing quality across complex organizational functions. With a high-performance global service-delivery model, Xionex helps clients modernize operations and unlock new efficiency opportunities. Team members collaborate with international stakeholders and contribute to transformative projects that shape the future of operational excellence.

Role Description This is a full-time Human Resources Industrial Relations role based in Greater Kuala Lumpur, with a hybrid work arrangement allowing some work-from-home flexibility. The role involves administering and reviewing HR policies, procedures, and employee benefits to ensure compliance with local regulations and internal standards. Daily responsibilities include supporting personnel management activities such as handling employee relations issues, coordinating performance management processes, and maintaining accurate employee records. The role also includes advising managers on HR and industrial relations matters, assisting with disciplinary and grievance procedures, and supporting initiatives to promote a positive, inclusive workplace culture. The successful candidate will collaborate with cross-functional teams and contribute to continuous improvement of HR practices and industrial relations strategies.

Qualifications

• Human Resources (HR) and HR Management skills, including experience supporting day-to-day HR operations and workforce planning.
• Knowledge of HR Policies and Employee Benefits, with the ability to interpret regulations and apply company guidelines consistently.
• Personnel Management capabilities, including handling employee relations matters, performance discussions, and basic industrial relations issues.
• Strong understanding of local labor laws and industrial relations practices in Malaysia, with the ability to support compliance and fair treatment.
• Excellent interpersonal, communication, and conflict-resolution skills, with the ability to work with diverse teams and stakeholders.
• Demonstrated ability to maintain confidentiality, manage sensitive information, and act with integrity and professionalism.
• Relevant academic background in Human Resources, Industrial Relations, Business Administration, or a related field; professional HR certifications are an advantage.
• Experience in technology, financial services, or AI-driven environments is beneficial, along with comfort working in a dynamic, fast-changing setting.