Job Description
We are seeking a proactive and detail-oriented IT Helpdesk Support on a secondment basis to support daily IT operations across internal business environments.
Key Responsibilities:
Provide first-line technical support to internal users (onsite and remote)
Troubleshoot hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Handle user account setup, password resets, and access management
Maintain IT asset inventory and documentation
Liaise with internal IT teams and external vendors to resolve issues efficiently
Requirements:
Diploma or above in IT, Computer Science, or related discipline
1–3 years of IT helpdesk or desktop support experience
Familiar with Windows environment (Office 365 preferred)
Basic knowledge of networking (LAN/WAN)
Good communication skills in Cantonese and English
Responsible, customer-oriented, and able to work under pressure
Immediate availability is highly preferred
Temporary,Contract