全职 Entry Level- Fresh Graduate- banking - Customer service 工作, 薪水 up to SGD 4,000, Helius Technologies West Region (Singapore) 公司招聘中 - Ricebowl

Banking Services Officer – Customer Experience

Build Your Career in Banking & Customer Service!

We are looking for fresh graduates and candidates or experienced who are interested in building a career in the banking and financial services industry.

This is a great opportunity to gain hands-on exposure to banking products, credit services, loan services, treasury support and bills/payment services while developing strong customer service and communication skills.

Key Responsibilities

• Customer Support: Handle phone, email, and chat inquiries related to bank accounts, banking products, loans, and credit services.
• Banking Services: Support customers with treasury-related services, bills payments, banking products, credit services, and loan services.
• Transaction Processing: Accurately process secure customer requests, fund transfers, and data updates.
• Product Promotion: Promote banking products, digital self-service tools, and credit services.
• Performance Metrics: Meet performance targets for call resolution, service quality, and schedule adherence.

Shift & Work Schedule

• PM Shifts: Rotating blocks such as 12:00 pm-1:00 PM – 10:00 PM, :200 PM – 11:00 PM, or 3:00 PM – 12:00 AM (midnight).
• Rotation: Includes weekends and public holidays on a rotating pattern, typically with one weekday and one weekend day off.
• Compensation: Monthly shift allowances are provided.

Job Requirements

• Fresh graduates interested in starting a career in the banking/financial services industry are welcome.
• Candidates with up to 2 years of customer service experience are encouraged to apply.
• Customer service, call centre, banking, finance, or related experience will be an advantage.
• Skills: Professional telephone etiquette, active listening, and strong communication skills.
• Flexibility: Ability to work rotating or staggered shift patterns.
• Contract: 12-month contract, extendable based on project requirements.

Important Note:

Please share your resume in Word format with *************

If this requirement is not a match for you, please feel free to refer your friends.

Interested professionals can reach out to me for a confidential discussion at +*************.

Best Regards,

Arti C

Sr. Talent Acquisition

Helius Technologies Pte Ltd

36 Robinson Road, #13-05, City House, Singapore 068877

• Mobile / WhatsApp: +*************
• DID: +*************-9407
• Email: *************

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Pay: $1,000.00 - $4,000.00 per month

Work Location: In person