居家办公 Customer Service Executive 工作, 薪水 up to MYR 2,200, Ecolite Biotech Manufacturing Johor 公司招聘中 - Ricebowl

Job Summary

We are looking for a friendly, responsible, and customer-oriented Customer Service Executive to join our team. The successful candidate will handle customer enquiries, provide product and service information, and ensure a positive customer experience through effective communication and problem-solving.

Key Responsibilities

• Handle customer enquiries through phone calls, emails, and online communication channels.
• Provide accurate information about company products and services.
• Respond to customer complaints and resolve issues professionally and efficiently.
• Follow up on customer requests to ensure satisfaction.
• Coordinate with internal departments to address customer needs.
• Maintain accurate records of customer interactions and feedback.
• Perform other customer service-related duties as assigned.

Job Requirements

• Minimum SPM, Diploma, or equivalent qualification.
• Good communication skills in Bahasa Malaysia, English, and Mandarin (requirement).
• Friendly, patient, and service-oriented personality.
• Good problem-solving and interpersonal skills.
• Basic computer skills, including email, Microsoft Office, and internet applications.
• Able to work independently and manage time effectively in a remote working environment.
• Previous customer service experience will be an advantage but is not compulsory.

WORKING INFORMATION:
Location: Remote
Employment Type: Full Time

BENEFIT:

• 5 Working day
• Provide Leave & Medical allowance
• Celebrate special day (Festival, Boba Tea day and others)
• Promote Work-life balance
• On-job Training provide
• Young and Pleasant work environment
• Opportunity to develop your own career

Kindly use the link below to complete the application form:

*************

Interested candidates may apply now or contact ************* 6305 for more information.

Job Types: Full-time, Permanent

Pay: From RM2,200.00 per month

Work Location: Hybrid remote in Batu Pahat (Batu Pahat)