全职 Front Office Manager - Receptionist 工作, 薪水, Capital.com 公司招聘中 - Ricebowl

The Front Office Executive / Receptionist is the face of our Singapore office and keeps it running day to day. You will be the first point of contact for every visitor, including private and institutional clients, board members, vendors and new joiners, and you will set the standard of their experience from the moment they arrive.

This is a founding hire for the site. You will help set up the office before you run it. The role suits someone who takes real pride in a well-run office, can handle competing demands from across the business, and knows that discretion matters as much as warmth when a significant client is in reception.

Responsibilities:

Front of House & Client Hosting:

• Welcome visitors, clients, vendors etc, and manage the reception area, VIP lounge and general office inbox so nothing is missed.
• Verify identity, issue and recover physical access cards, and maintain accurate visitor and card records in line with the Group Physical Security Policy.
• Manage meeting-room bookings, catering and the logistics of board, committee and client meetings, including confidential document handling and courier of original documents.

Office Operations:

• Manage mail and couriers, office and pantry supplies, procurement, purchase requests, flight tickets, hotel bookings, budget tracking and expense reporting for the Singapore office.
• Work with IT so that meeting rooms, video conferencing and shared spaces are set up, clean and functional before the start of each day.
• Act as primary liaison for cleaners, building management, security, IT support and merchandise suppliers; verify invoices and pass them to Finance; track vendor performance.

People & Workplace Experience:

• Coordinate with People and IT on new-joiner desk and equipment set-up, health and safety building tours, and offboarding return of equipment and access cards.
• Own the logistics of Singapore town halls, team socials and external events end to end, in line with group employee-experience standards.
• Gather feedback from new joiners, leavers and office users, identify pain points before they become complaints, and propose practical improvements to how the office runs.

Compliance, Health & Safety:

• Keep emergency procedures current, coordinate drills, and maintain office documentation in support of the entity’s records retention obligations.
• Maintain strict confidentiality over client, board and employee information, in accordance with PDPA and firm data handling policies.
• Complete all mandatory compliance and AML/CFT training as scheduled.

Requirements:

Essential:

• Minimum 1-3 years of experience gained in a premium service environment — for example airline cabin crew, luxury hospitality, high-end retail or hotel, private banking or private client reception.
• Polish, composure and a natural service instinct, sustained in roles where service standards were exacting and visible.
• An outgoing, high-energy presence - you enjoy meeting people, build rapport quickly, and bring visible enthusiasm to the front desk every day. Ability to remain measured and courteous under pressure, including with demanding, distressed or high-profile visitors.
• Strong written and spoken English; additional spoken language is an advantage.
• Warm, professional presence with visitors, senior stakeholders and external parties.
• High attention to detail and strong organisational skills, with the ability to prioritise competing requests from across the business.
• Sound discretion and judgement in handling confidential information.
• Comfortable working in a fast-paced, regulated environment.
• Proficient with Google Workspace, video conferencing and meeting-room technology.
• Legally entitled to work in Singapore.

Preferred:

• Prior experience in financial services, professional services or another regulated environment.
• Experience in reception, front office, office administration or workplace experience, or equivalent demonstrable experience running an office is a plus.
• Familiarity with MAS-regulated firms, or exposure to compliance, records retention or company-secretarial administration.
• Experience delivering internal events such as town halls, socials or offsites.
• Valid First Aid and/or Fire Warden certification, or willingness to obtain.

What We Offer:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.