- Kuching Sarawak Malaysia
工作地点
职位描述
岗位职责
Operational Leadership
· Oversee all restaurant operations to ensure smooth, consistent, and efficient service.
· Ensure compliance with company SOPs, food safety, and hygiene standards.
· Monitor and manage daily inventory levels, stock freshness, and waste control.
· Execute promotional campaigns effectively and ensure stores are well-prepared with adequate stock and staff readiness throughout campaign periods.
Team Management & Development
· Recruit, onboard, and train new staff to meet operational standards.
· Conduct regular coaching and performance reviews for team members.
· Motivate and guide team members to achieve sales, service, and quality targets.
· Collaborate closely with Supervisors and Area Managers to resolve team challenges and improve store morale and performance.
Customer Service Excellence
· Drive excellent customer service and promptly handle complaints or issues.
· Implement continuous improvement plans to enhance customer experience.
Audit, Compliance & Reporting
· Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.
· Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.
· Submit timely reports and follow-up action plans as directed by Management.
Strategic Execution
· Contribute to localised operational strategies to improve sales, product mix, and margin performance.
· Support initiatives related to staffing cost optimisation and upselling efforts
Others
· Undertake any additional duties as assigned by Management.
JOB / SKILLS REQUIREMENTS:
· Minimum 2 years’ Managerial experience in F&B / Restaurant Chain.
· Candidate must possess at least Diploma in related field or equivalent.
· Have good leadership skills and able to work independently / good team player.
· Must possess own transport and willing to travel.
· Incentive and commissions available upon confirmation.
Pay: RM1,700.00 - RM2,100.00 per month
Benefits:
Work Location: In person
重要安全守则
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