jobs in Imperial Heritage Hotel Melaka

全职 NIGHT AUDITOR 工作, 薪水 up to MYR 2,000, Imperial Heritage Hotel Melaka Melaka 公司招聘中 - Ricebowl

NIGHT AUDITOR

Imperial Heritage Hotel Melaka

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工作地点

  • Melaka Malaysia

职位描述

岗位职责

They are responsible for checking in late guests, resolving customer requests, balancing the day's financial transactions, and ensuring the hotel's security during quiet hours.

Key responsibilities

  • Close out the day's business, balance the books, process invoices, reconcile room charges, and verify that all accounts are accurate
  • Generate end-of-day reports, summaries of revenue, and occupancy statistics for management to review the following morning
  • Welcome late-arriving guests, manage check-ins and check-outs, make reservations, and handle phone calls
  • Fulfill customer requests, respond to complaints, provide concierge assistance, and manage wake-up calls

About you

  • Previous experience in hospitality, customer service, or administrative support
  • Strong mathematical proficiency and familiarity with standard Property Management Systems (PMS) and accounting software
  • Exceptional customer service, problem-solving, and the ability to work independently without direct supervision
  • High accuracy in financial bookkeeping and record keeping

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person

重要安全守则

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