全职 Retail Store Manager - Electrical Division 工作, 薪水 up to MYR 6,000, Elitetrax Marketing (Harvey Norman) Federal Territory 公司招聘中 - Ricebowl

We are seeking Retail Managers to join at Elitetrax Marketing Sdn Bhd (Harvey Norman) in multiple locations in Malaysia. This is a full-time position with opportunities for career development within our dynamic retail organisation.

Role Description

This is a store management role, for which you will manage a team of sale staff and promoters, drive them towards achieving sales target and KPIs set forth by the company. The Retail Manager are also expected to effectively manage the store operations not limiting to store display merchandising, inventory replenishment, executing sales promotions and promoting good customer service. You should be a current Store Manager or experienced Second In-Charge, have a strong retail background in electrical products, have the experience and leadership skills to lead, train and motivate a team of salespeople. Good understanding of retail business with proven track record in growing and managing a business.

What you'll be doing

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control;
• Analysing sales figures and forecasting future sales volumes to maximize profits.
• Analysing and interpreting trends to facilitate planning.
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

What we're looking for

• Diploma in Retail Management, Marketing or Business Administration. Those without relevant qualifications but strong in retail experience will be considered.
• Minimum 3 years related experience in a retail environment with at least one year of managerial experience.
• Prior experience with electrical home appliances will be an added advantage.
• Strong business acumen, leadership, interpersonal and negotiation skills.
• Energetic, positive attitude and strong team player.
• Good communication and interpersonal abilities (verbal and written).
• Multi-lingual fluency: REQUIRED to have English and Bahasa Malaysia, plus one other language.

What we offer

At Elitetrax Marketing Sdn Bhd (Harvey Norman), we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits include:

• EPF / SOSCO
• Group Insurance & Medical
• Competitive salary and performance-based bonuses
• Comprehensive training and development opportunities to support your career growth

Job Type: Full-time

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person