- Hong Kong Hong Kong
全职 Hostess-Receptionist 工作, 薪水, Cipriani Hong Kong Hong Kong 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Lai Sun Dining is a Hong-Kong based hospitality group creating and managing niche and high end culinary concepts locally and abroad since 2008. Each of our award-winning restaurants and talented Chefs tell a singular story that takes diners through a curated and authentic dining experience.
Our current portfolio currently counts 20 iconic brands, 26 outlets and 9 Michelin stars. Whether you would like to experience the finest cuisine and drinks , tailor your party or attend one of our events, Lai Sun Dining definitely has something exciting for you.
Job Duties & Responsibilities
Greet guests warmly and professionally upon arrival, creating a positive first impression of the restaurant.
Manage reservations, walk‑in guests, and waitlists efficiently using the reservation system.
Coordinate table assignments and seating arrangements in collaboration with the service team to ensure smooth operations.
Answer phone calls, respond to enquiries, and handle reservations, cancellations, and special requests.
Provide accurate information about the restaurant, menu, promotions, and opening hours.
Assist in handling guest feedback, special occasions, and basic complaints in a polite and professional manner, escalating when necessary.
Maintain a clean, organized, and presentable reception area at all times.
Support front‑of‑house operations as needed during peak hours.
Adhere to company service standards, hygiene, and safety policies.
Job Requirements & Qualifications
Previous experience as a hostess, receptionist, or in a customer‑facing role within the F&B or hospitality industry is preferred.
Strong communication and interpersonal skills, with a customer‑oriented mindset.
Pleasant appearance, professional demeanor, and positive attitude.
Ability to remain calm, organized, and courteous under pressure in a fast‑paced environment.
Good command of spoken English; knowledge of additional languages is an advantage.
Basic computer skills; experience with reservation systems is a plus.
Good teamwork skills with the ability to work independently when required.
Flexibility to work shifts, including weekends and public holidays.
Benefit 福利
Staff incentive 員工獎金
Closed on Sunday 星期日休假
12 Annual Leave 12天年假
6 rest days per month 每月6天休息日
Tips 貼士
Medical Insurance 醫療保障
Dental Plan 牙科保障
Free Duty Meal/Allowance 免費/膳食津貼
Marriage Leave 婚假
Compassionate Leave 補假
On the Job Training 在職培訓
We offer an attractive remuneration package, benefits and career development opportunities to the right individual. If you are interested in joining us, please send your full resume with present and expected salary and availability to [email redacted, apply via Company website] or Whatsapp to 69333881.
For more information on Lai Sun Dining, please visit *************
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidentiality and will only be used for applications for relevant / similar post(s) within the Group.
Applicants who do not hear from us within 6 weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.
Full-time,Permanent
Our current portfolio currently counts 20 iconic brands, 26 outlets and 9 Michelin stars. Whether you would like to experience the finest cuisine and drinks , tailor your party or attend one of our events, Lai Sun Dining definitely has something exciting for you.
Job Duties & Responsibilities
Greet guests warmly and professionally upon arrival, creating a positive first impression of the restaurant.
Manage reservations, walk‑in guests, and waitlists efficiently using the reservation system.
Coordinate table assignments and seating arrangements in collaboration with the service team to ensure smooth operations.
Answer phone calls, respond to enquiries, and handle reservations, cancellations, and special requests.
Provide accurate information about the restaurant, menu, promotions, and opening hours.
Assist in handling guest feedback, special occasions, and basic complaints in a polite and professional manner, escalating when necessary.
Maintain a clean, organized, and presentable reception area at all times.
Support front‑of‑house operations as needed during peak hours.
Adhere to company service standards, hygiene, and safety policies.
Job Requirements & Qualifications
Previous experience as a hostess, receptionist, or in a customer‑facing role within the F&B or hospitality industry is preferred.
Strong communication and interpersonal skills, with a customer‑oriented mindset.
Pleasant appearance, professional demeanor, and positive attitude.
Ability to remain calm, organized, and courteous under pressure in a fast‑paced environment.
Good command of spoken English; knowledge of additional languages is an advantage.
Basic computer skills; experience with reservation systems is a plus.
Good teamwork skills with the ability to work independently when required.
Flexibility to work shifts, including weekends and public holidays.
Benefit 福利
Staff incentive 員工獎金
Closed on Sunday 星期日休假
12 Annual Leave 12天年假
6 rest days per month 每月6天休息日
Tips 貼士
Medical Insurance 醫療保障
Dental Plan 牙科保障
Free Duty Meal/Allowance 免費/膳食津貼
Marriage Leave 婚假
Compassionate Leave 補假
On the Job Training 在職培訓
We offer an attractive remuneration package, benefits and career development opportunities to the right individual. If you are interested in joining us, please send your full resume with present and expected salary and availability to [email redacted, apply via Company website] or Whatsapp to 69333881.
For more information on Lai Sun Dining, please visit *************
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidentiality and will only be used for applications for relevant / similar post(s) within the Group.
Applicants who do not hear from us within 6 weeks should consider their applications unsuccessful. Information collected will be used for employment only and will be destroyed 6 months after the interview.
Full-time,Permanent
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多