Retail Sales Assistant
Junu Bullion is a leading bullion dealer in Canada and Singapore, recognized for reliability, professionalism, and high service standards. In Singapore, we support customers who purchase bullion for long-term wealth planning, gifting, and portfolio diversification. Our retail team plays a key role in delivering a premium, secure, and well-managed buying experience — with a strong focus on product accuracy, customer service, discretion, and smooth transaction handling.
Location: Singapore
Job Type: Full-time / Part-time (state your preference)
Schedule: Retail shifts (weekends/public holidays may be required)
About Junu Bullion (Singapore)
Singapore is one of the world’s most trusted hubs for precious metals, and customers expect a high standard of service when buying physical gold and silver. At Junu Bullion Singapore, we aim to deliver a professional in-store experience built on:
- Clear, accurate product information and transparent communication
- Secure handling of high-value items and customer transactions
- Fast and smooth customer service, especially during peak hours
- Discretion and professionalism in every customer interaction
- Strong store standards for presentation, process, and compliance
What You’ll Do (Bullion Retail Sales)
- Welcome customers and provide a calm, premium in-store experience
- Assist customers with bullion enquiries and selection (gold/silver bars and coins)
- Explain product basics clearly and confidently (weight, purity, packaging, availability)
- Support customers through the buying process and ensure a smooth checkout
- Process transactions accurately: POS billing, cash/card payments, receipts
- Prepare and verify orders carefully (count/check items, confirm details)
- Maintain high standards for display and store presentation
- Support inventory handling: receiving stock, tagging, organizing, stock counts
- Follow daily procedures for reconciliation, documentation, and handover
- Handle customer questions politely and support basic after-sales enquiries
Requirements
- Strong customer service attitude and professional communication
- Trustworthy, responsible, and detail-oriented (accuracy is essential)
- Comfortable working in a secure retail environment with high-value items
- Basic computer skills (POS system, WhatsApp/email, simple Excel)
- Able to follow processes strictly and maintain discretion
- Able to work retail shifts including weekends when required
- Retail/cashier/customer service experience preferred (luxury retail/jewellery is a plus)
Nice to Have
- Experience with cash handling and daily reconciliation
- Experience with inventory checks and stock receiving
- Ability to speak additional languages (based on customer base)
- Interest in precious metals and premium retail standards
To Apply: Send your resume.
Job Type: Full-time
Pay: $1,500.00 - $4,500.00 per month
Work Location: In person