About the role
Responsible for daily tea house operation, including preparation and promotion of premium tea, beverages, light food and merchandise. The role involves day-to-day store operations support, basic administrative duties and execution to ensure smooth shop operation. You will oversee stock control and ordering, monitor inventory levels and liaise with suppliers to ensure timely replenishment. You will assist in scheduling, supervising and training shop staff to maintain service standards, ensure consistent product quality and presentation, and maintain hygiene, tidiness and safety standards of the tea house. The role includes creating comprehensive authentic tea experience to customers and promoting tea culture.
Key responsibilities
Prepare and promote premium tea, beverages, light food and merchandise
Support day-to-day store operations and execute basic administrative duties to ensure smooth shop operation, including ordering
Oversee stock control and ordering; monitor inventory levels and liaise with suppliers to ensure timely replenishment
Assist in scheduling, supervising and training shop staff to maintain service standards
Ensure consistent product quality and presentation of premium tea, beverages, light food and merchandise
Maintain hygiene, tidiness and safety standards of the tea house
Prepare stock and daily operations reports for management
Create comprehensive authentic tea experience for customers and promote tea culture
About you
F.5 / DSE graduate or above
Minimum 2–3 years of relevant retail or F&B experience
At least 1 year in a supervisory or team-lead role preferred
Strong organisational and problem-solving skills; able to handle multiple tasks under pressure
Good command of spoken Cantonese, Mandarin and English
Customer-oriented with excellent interpersonal and presentation skills
Proficient in basic MS Office and POS / inventory systems, or willing to learn
Flexible with shifts and able to work weekends and public holidays when required
Full-time