全职 CUSTOMER SERVICE 工作, 薪水 up to MYR 3,000, AI TRANSFORM TECHNOLOGY Johor 公司招聘中 - Ricebowl

We are looking for a customer-focused and proactive Customer Service Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to build lasting customer relationships.

Key Responsibilities

• Handle customer inquiries via phone, email, WhatsApp, and other communication channels.
• Respond promptly and professionally to customer questions, complaints, and requests.
• Resolve customer issues and follow up to ensure customer satisfaction.
• Maintain accurate customer records and update information in the system.
• Coordinate with internal departments to address customer needs efficiently.
• Provide product or service information and assist customers with relevant requests.
• Identify recurring issues and suggest improvements to customer service processes.

Pay: RM2,100.00 - RM3,000.00 per month

Work Location: In person