- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
The Cybersecurity Apps Business Development Manager is responsible for establishing and growing Co’s cybersecurity business. The role owns the development of business strategy, cybersecurity solutions and services, go-to-market plans, sales opportunities, and overall business performance and profitability.
Working closely with Sales, technical and delivery teams, vendors and technology partners, the role identifies market and customer needs and develops commercially viable cybersecurity solutions and services. The role manages the business lifecycle from planning and service development through sales, solution development, implementation and ongoing service delivery.
As the business owner for cybersecurity, the role will drive revenue growth, profitability, service quality and customer satisfaction, while building the capabilities and partnerships needed to develop cybersecurity into a sustainable growth business for the company.
Key Responsibilities
1. Business Building & Strategy
• Build and establish the cybersecurity business from the ground up, translating the company's direction into clear business, go-to-market and execution plans.
• Identify market trends, customer needs and competitive opportunities to develop a relevant portfolio of cybersecurity solutions, managed services and IT Expert Services.
• Develop commercially sound business cases covering market potential, investment, pricing, resources, revenue and profitability.
• Take ownership from strategy through execution, proactively addressing gaps and removing obstacles to move the business forward.
2. Sales & Business Development
• Drive new business aggressively by building a healthy sales pipeline, developing existing
accounts and opening new customer opportunities.
• Partner closely with Sales to identify, qualify and convert cybersecurity opportunities,
including cross-selling and upselling.
• Engage customers directly to understand their business and security challenges and position appropriate solutions and services.
• Own revenue, gross profit, recurring revenue and profitability targets, taking timely corrective action where performance is behind plan.
3. Solution & Service Development
• Translate customer requirements into practical, competitive and commercially viable
cybersecurity solutions, working closely with technical teams, vendors and partners.
• Lead the development of proposals, solution scopes, pricing, presentations, tenders/RFPs and proof-of-concept activities as required.
• Build and continuously improve cybersecurity and managed service offerings based on
customer needs, market developments and business performance.
• Stay close to implementation and service delivery to ensure commitments, service quality and customer expectations are met.
4. Partner & Ecosystem Development
• Build strong partnerships with cybersecurity vendors, distributors and technology partners to strengthen the company's solutions, technical capabilities and market competitiveness.
• Evaluate and select the right partners and technologies,and negotiate commercial arrangements that support business growth and profitability.
• Leverage partner expertise and resources to accelerate capability building and customer
acquisition.
5. Business Performance & Operational Ownership
• Own the overall performance of the cybersecurity business, including pipeline, revenue, gross profit, cost, service performance and profitability.
• Develop business plans, budgets, forecasts and KPIs, and regularly evaluate results against
targets.
• Maintain strong commercial discipline while ensuring solutions remain competitive and deliver sustainable value to customers and the company.
6. Capability Building & Entrepreneurial Leadership
• Build the people, processes and capabilities required for a newly established cybersecurity
business, including recruitment, internal capability development, partner resources and
training.
• Be hands-on and willing to roll up your sleeves, particularly during the early stages of the
business, stepping in wherever necessary to turn plans into results.
• Demonstrate resilience, urgency and strong execution drive, remaining resourceful and
solutions-focused when faced with ambiguity, setbacks or limited resources.
• Create a high-accountability, entrepreneurial culture that encourages ownership, speed,
collaboration and continuous learning.
Required Qualifications & Experience:
• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Business, or a related discipline.
• Typically 7–10 years of relevant experience in cybersecurity, IT system integration, IT solutions, or managed services, with experience in business development, technical presales, service development, or business management.
• Experience in developing or managing IT/cybersecurity solutions and services, including commercial, technical, and operational aspects.
• Experience in managed services, project management, service delivery, or post-sales support would be an advantage.
• Good understanding of cybersecurity concepts, including endpoint security, EDR/XDR, MDR, vulnerability management, threat detection, incident response, and security operations.
• Broad understanding of IT infrastructure technologies such as networking, server, storage,
backup, virtualization, cloud, and cybersecurity would be an advantage.
• Familiarity with cybersecurity solutions from vendors such as CrowdStrike, Fortinet, Microsoft, or other established security providers would be an advantage.
• Ability to understand customer business requirements and translate them into suitable
technical and commercial solutions.
• Strong business acumen with the ability to understand revenue, gross profit, pricing, cost, and profitability.
• Strong communication, presentation, negotiation, analytical, problem-solving, and
stakeholder management skills.
• Self-motivated, result-oriented, well-organized, and capable of managing multiple business
priorities and opportunities.
• Experience in preparing proposals, responding to tenders/RFPs, and managing complex sales opportunities.
• Relevant cybersecurity or IT certifications such as CompTIA Security+, Fortinet certifications, CrowdStrike certifications, Microsoft certifications, or other vendor certifications would be an added advantage.
• Proficiency in English and Bahasa Malaysia is required. Mandarin proficiency would be an
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