全职 Desktop Support Engineer 工作, 薪水 up to SGD 2,700, Opus IT Services Pte Ltd East Region (Singapore) 公司招聘中 - Ricebowl

Employment Type: 2-Year Renewable Contract

Salary: $2,500 – $2,700

Location: Pasir Ris

Working Hours
Monday – Friday

• 8:00 AM – 5:00 PM
• 8:30 AM – 5:30 PM (Rotating Shift)

Minimum Qualification: Nitec / Local Polytechnic Diploma

Job Summary

We are looking for a Desktop Support Engineer to provide onsite IT support and deliver excellent end-user experience. This role is responsible for supporting end-user computing, managing IT assets, handling incident management, and ensuring smooth day-to-day IT operations while meeting service level agreements (SLAs).

Job Responsibilities

• Provide basic technical troubleshooting support via phone, email, and deskside for desktop, network, hardware, and software issues.
• Log, track, and follow up on reported issues until they are resolved and closed.
• Provide technical guidance to users on the functionality and usage of hardware, software, and peripheral devices.
• Deliver deskside support to office users to troubleshoot and resolve technical issues with their devices.
• Assist the Systems team with end-user device deployment projects when required.
• Provide IT support in both office and cleanroom environments.

Job Requirements

• Diploma in Engineering or Information Technology.
• At least 2 years of experience in desktop or IT support.
• Hands-on experience troubleshooting desktop hardware and software issues.
• Willing and able to work in a cleanroom environment when required.

If you enjoy providing hands-on IT support and delivering excellent end-user experience, we'd love to hear from you!

Pay: $2,500.00 - $2,700.00 per month

Work Location: In person