Contract: 3 Months
Location: Putrajaya
Working mode: Hybrid
5 years experience
Key Responsibilities
- Provide day-to-day application maintenance and support for SAP MM and SD modules.
- Handle and resolve L1/L2/L3 support tickets, incidents, service requests, and system-related issues.
- Analyse business requirements, investigate system errors, and perform root cause analysis (RCA).
- Troubleshoot SAP MM/SD configuration and functional issues, ensuring timely resolution within agreed SLAs.
- Support key business processes, including:
- SAP MM: Procure-to-Pay (P2P), purchasing, purchase requisitions, purchase orders, goods receipt, inventory management, and invoice verification.
- SAP SD: Order-to-Cash (O2C), sales orders, delivery processing, billing, pricing, and customer master data.
- Perform functional configuration changes, system enhancements, and minor change requests.
- Work with ABAP developers and other SAP technical teams to investigate and resolve complex issues.
- Conduct functional testing, regression testing, and support User Acceptance Testing (UAT).
- Prepare and maintain functional documentation, incident reports, troubleshooting guides, and knowledge base articles.
- Coordinate with business stakeholders to understand operational requirements and recommend system improvements.
- Support SAP transports, change requests, and release management activities.
Job Type: Contract
Pay: RM12,000.00 - RM15,000.00 per month
Work Location: In person