About the Roles
We are seeking a Sales Operations Executive to join a cybersecurity organization based in Damansara Utama / Eco City. This permanent role offers a 5-day work week (Monday to Friday, 9.00am to 6.00pm) with a competitive package of basic salary up to RM4,000, flexi benefits, and variable bonus. The role provides an opportunity to support sales operations, customer coordination, and business reporting within a fast-paced technology environment.
What You’ll Be Doing
- Monitor sales pipelines and track order fulfilment progress by collaborating with Sales Managers, internal teams, and customers.
- Respond to customer enquiries regarding product deliveries and order status in a timely and professional manner.
- Maintain monthly sales backlog reports and ensure revenue tracking records are updated accurately.
- Coordinate with the Professional Services team to obtain project updates and prepare monthly progress reports.
- Follow up with customers on annual maintenance service contract renewals.
- Prepare sales performance reports, revenue analysis, and management reports for Sales, Finance, and Management teams.
- Support payment collection activities by following up with customers on outstanding balances.
- Ensure invoices and recurring maintenance income are recorded accurately in the ACCPAC system for month-end closing.
- Assist with daily sales administration activities and complete other ad-hoc duties as assigned.
What We’re Looking For
- Diploma in Business Administration, Accounting, Sales Operations, or a related field.
- At least 2 years of relevant experience in Sales Operations, Sales Administration, Customer Service, or related functions.
- Proactive, responsible, and able to work independently in a fast-paced environment.
- Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4PbzvA in the subject line.
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person