Job Summary & Responsibilities
Responsible for
installation, repair, and maintenance
of Onto Innovation products, including
Inspection/lithography/metrology
tools.
Respond to
down-tool situations
and provide
scheduled maintenance
within the SEA region.
Support any required aspect of
field operations
, including system hardware, software, PCs, networking, and related technologies.
Submit required
service documentation
and provide technical feedback to the US factory.
Act as the primary
technical and administrative liaison
with customers for assigned projects.
Provide feedback to the
Sales team
, identifying potential leads and customer needs.
Support
continuous product improvement
through service feedback and issue reporting.
Qualifications
3 to 5 years
of Field Service experience in the
semiconductor industry
preferred.
Hands-on experience with
equipment fault detection
, including
electrical, mechanical, and software
troubleshooting.
Possess NEA laser license Class 3A
Bachelor’s degree or diploma in
Engineering
or related fields.
Ability to work
independently
while being effective within a team structure.
Have hands-on stepper experience on Nikon, Canon or ASML is preferred.
Proficient with
Microsoft Office
tools (PowerPoint, Word, Excel).
Willingness to travel
up to 50%
.
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging.
Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at
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