全职 Business Analyst (UX-UI) 工作, 薪水, Tech Aalto Pte Ltd 公司招聘中 - Ricebowl

JD for the role of Business Analyst



Position Type: Contract

Roles and Responsibilities

• Assess the Business needs, scope problems, and develop comprehensive business cases to address identified challenges.
• Perform user research, including interviews and surveys, to gather insights and map out user journeys.
• Identify pain points and opportunities for improvement in existing systems and processes.

• Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with Business’s objectives.
• Collaborate with Client’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with Business’s goals.

· Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.
· Guide the outsourced vendor to ensure that solutions are user-centric and align with Clients’s digital transformation objectives.
· Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping. · Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.
· Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.
· Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.
· Oversee QA and testing processes to maintain quality and functionality. · Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.
· Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.
· Work with MOM users to ensure smooth deployment and adoption of new solutions. · Refine and clarify business needs, define solution scopes, and develop business cases that align with client’s strategic objectives.
· Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.
· Assess deployed solutions to ensure they meet the original business needs and objectives.

Knowledge and Skills · Hands-on experience in at least one full project development lifecycle or project maintenance.
· Experience in conducting user research, service journey mapping, and prototyping.
· Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.
· Proficiency in using prototyping tools (e.g., Figma). · Consulting or Business Analysis experience, with certifications such as the Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) being advantageous.
· Knowledge of Data warehouse, Data virtualization tools like Denodo.
· Familiarity with government processes and internet-based IT projects.

• Up-to-date knowledge of product trends, best practices, and relevant technologies.
  

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