Role and ResponsibilitiesMerchandising & Store Management
- Ensure skincare products are properly arranged according to company planograms and display standards.
- Maintain good product visibility and ensure key or best-selling products are placed in prominent positions.
- Refill shelves regularly and monitor stock levels to minimize out-of-stock situations.
- Practice FIFO (First In, First Out) and remove expired or damaged products from shelves.
- Follow up on the return and collection of expired, damaged or defective products.
- Set up promotional displays, banners, POSM and promotional materials according to campaign requirements.
- Ensure promotional prices, discounts and product information are clearly displayed.
- Visit assigned retail outlets according to the designated route plan and ensure merchandising standards are maintained.
- Monitor competitors' skincare products, pricing, promotions and activities, and provide market feedback.
Sales & Customer Management
- Promote and sell company skincare products to assigned retail outlets and customers.
- Build and maintain good working relationships with store managers, supervisors and store staff.
- Follow up with customers on product orders, stock requirements, promotions and other sales matters.
- Identify opportunities to increase product distribution, shelf space and sales within assigned outlets.
- Negotiate for better shelf positions, additional display areas and promotional opportunities where possible.
- Support sales campaigns, product launches, promotions and other marketing activities.
- Monitor sales performance and work towards achieving assigned sales targets.
- Provide feedback on customer preferences, market trends, competitor activities and product performance.
Reporting & General Duties
- Submit daily or weekly reports on outlet visits, stock levels, sales activities, merchandising conditions and promotional execution.
- Record and report stock, pricing, display or customer issues promptly.
- Coordinate with the Sales, Marketing, Warehouse and other relevant teams to ensure smooth product supply and promotional execution.
- Participate in trade promotions, roadshows, exhibitions and other company activities when required.
- Perform any other duties and responsibilities assigned by the Management.
RequirementsQualification & Experience
- Candidate must possess at least SPM / O-Level, STPM / A-Level, Diploma or equivalent.
- At least 1 year of relevant experience in merchandising, sales, retail or a related field.
- Experience in the skincare industry will be an added advantage.
Skills & Competencies
- Good communication and interpersonal skills.
- Good command of Bahasa Malaysia and English. Mandarin will be an added advantage.
- Customer-oriented, confident and able to communicate effectively with retail customers and store personnel.
- Basic knowledge of Microsoft Office applications.
- Good negotiation and sales skills.
- Able to work independently and as part of a team.
- Proactive, energetic, hardworking and self-motivated.
- Strong sense of responsibility and good time management.
- Interested in skincare products and willing to learn about the products.
- Willing to travel and visit multiple retail outlets according to an assigned route.
- Possess a valid driving licence and own transport.
- Willing to work longer hours during trade promotions, roadshows and other company events.
- Flexible and willing to learn and take on new responsibilities.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person