Managing and maintenance of import export and customs operations, handling relevant administrative activities, reporting, and documentation processes for the assigned countries
Archiving all applicable documentation in accordance with company and regulatory guidelines
Proactively escalate cases of deviations in transportation activities to bring shipment back on track in meeting defined and agreed delivery dates
Meet defined service levels and any agreed qualitative requirements pertaining to core transportation and documentation scope of work
Support monitoring and evaluation of service provider’s performance referring to agreed KPIs and conduct periodic quality reviews
M ain Areas of Responsibilities and Key Activities
Responsible for logistics fulfilment processes (including SAP TM maintenance and process adherence) for all import and export shipments by working closely with the country import export & customs teams and hub-based overseas delivery services community
Responsible for analyzing issues and manage where possible, escalate to country and/or Hub import export & customs teams for attention or improvements required
Non-conformances management (NCM) and issue log maintenance and ensure reported issues are addressed with corrective action (if applicable)
Consolidate, prepare and verify import export & customs operational reports to management and other relevant stakeholders
Participate in system and new process flow testing where required
Initiate continuous improvement initiatives and issue resolution of supply chain issues pertaining inbound and outbound transportation management on behalf of assigned countries.
Participation in import export community meetings / activities where required and support service provider management and service delivery performance in assigned countries from global services hub
Other Responsibilities
All other tasks as assigned relevant to meeting BASF and the objectives as outlined above.
Assumes back up responsibility for team member/line manager for service provider management and import export operations as required.
Job Requirements
Bachelor’s degree/Diploma (with relevant work experience) in Logistics/Supply Chain Management or related field
Minimum 3 years’ experience in handling Import/Export logistics with customs and trade compliance background, liaison with logistics service providers. Experience in SAP and chemical industry are preferred.
Efficient in MS Office applications such as Excel, PowerPoint and Word
Knowledge in SAP system (TM/ SD/ MM Module) is preferred.
Proactive team members who takes ownership and shows persistence to achieve results and exceed expectations.
Ability to work independently on problem solving and identifying solutions.