The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).
Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island-wide.
Job Summary:
The role of Customer Service Officer is responsible for attending to customers’ orders and inquiries and process their orders.
Job Responsibilities:
Attend to customers’ orders through phone, fax, email and sales personnel
Process order by generating invoices, credit & debit notes and internet billings
Co-ordinate with warehouse admin staff and delivery drivers to ensure timely delivery to customers
Handle and manage customer enquiries and feedback
Requirements:
GCE 'O' level, Diploma or equivalent
Alert, efficient, responsible, resourceful and service oriented
Good communication skills & good attitude
Able to work under pressure and with minimum supervision
5 days work week (4 week days + 1 weekend / 5 week days)
Benefits:
Up to 18 days Annual Leave
Group Medical & Hospitalization Insurance
Flexi Wellness Plan
Staff Card Discount Program
Established in 1994, and part of COMO Group since 2012, Culina is a leading food and beverage distributor and winner of World Gourmet Summit Awards of Excellence.
Culina has been inspiring professional chefs and novice cooks with our extensive range of fresh quality food, carefully and expertly sourced from around the globe.
As a well-established distributor and importer, we specialise in premium cuts of meat, imported fish and seafood, old and new world wines, as well as a diverse selection of top-notch produce from France, Australia, New Zealand, Italy and beyond.
Our exquisite products are also made available to the consumers at our own retail stores and selected supermarkets across Singapore.
We continue to maintain our hallmarks of quality, service and integrity. Our international team of culinary aficionados endeavours to search for the best food the world has to offer. We anticipate and manage food trends, optimise purchasing and supply chain capabilities to make available and accessible these quality products, under food-safe and hygienic conditions.
We have a penchant for producers who share the same philosophy and commitment to quality and food safety. Since day one, our company has carved solid partnerships with a bevy of top brands.
Today, with our meticulously curated portfolio of gastronomic treasures, our reputation as a leading food and beverage player is publicly affirmed by trade professionals and consumers voted industry awards.